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General Information

Pointers for Troubleshooting

  • This alert will get triggered if the connectivity-monitoring service/script deployed on KaaS platform's AWS account stops sending events for 1 or more clusters.
  • Check if the service has been stopped or if it is not functioning as expected.
  • Check the logs of the service on AWS.

KaaS - Connectivity Monitor - Alive Status

Search Query

KaaS - Connectivity Monitor - Alive Status.txt

Alert Configurations

Owner : KaaSOpsAdmin

Settings - Alert Type : Scheduled - Schedule : Run on Cron Schedule - Cron Expression : */5 * * * * (every 5 minutes) - Time Range : Last 15 minutes - Expires : 90 days

Trigger Conditions - Trigger alert when : Number of Results - is greater than '0' - Trigger : Once - Throttle : Yes - Suppress triggering for : 60 minutes

Trigger Actions - Add to Triggered Alerts - Severity : Medium - Send email - To : KAASOPS@novonordisk.com - Priority : High - Subject : Splunk Alert: $name$ - Message : The alert condition for '$name$' was triggered. KaaS Wiki - Platform Alerts : https://dev.azure.com/novonordiskit/KaaS%20(Kafka%20as%20a%20Service)/_wiki/wikis/Kafka-as-a-Service-Wiki-Homepage/210414/Platform-Alerts - Include : - Link to Alert - Link to Results - Trigger Condition - Allow Empty Attachments - Type : HTML & Plain Text